I was very impressed with the architecture and design of the hotel itself, especially the interior and artwork in the lobby/reception area. My room was appropriately styled to match the historical but luxurious nature of the hotel. Additionally, the hotel has a skybridge connecting to downtown Roanoke over the train tracks; very convenient.
Case
Agustus 2023
Amenities are great - several restaurant and bar choices. Live music added great atmosphere. The grounds are beautiful and the location to walk downtown was perfect.
Melissa
Agustus 2023
Staff, formal dining room. Bathroom wasn't that clean. I found a used Q-tip on the floor in the bedroom and something else that I can't remember that was sub-par housekeeping. All amenities were fine & I love the Roanoke Hotel and Conference Center again.
Dickey
September 2023
The hotel and staff
Welborn
November 2022
Wonderful staff,everyone was very helpful and accommodating. Our female server at the Pine Club was especially helpful and kind as was the Concierge/Door person
Abernethy
April 2023
this is an old historic hotel which I loved . loved exploring around the hotel. what made our trip we had my birthday/ anniversary and my grandson graduation dinner with his parents and his girlfriend parents in the regency room. we had the private room when I spoke to Drew to book it he was awesome he said y’all are having one big party. Brittany our waitress made our night she was super. We stay in the private room from 6:30 to 9 and they never hurried to get us out and said we can stay as long as we want. Hats off to the chef food was delicious. I know you can walk to downtown but we were here only two days so I didn’t get to do that .
Patty
Mei 2022
This is a grand hotel that lives up to the hype. The room was spacious and elegant. We loved the Pine Room outdoor seating with spectacular views, great food and wonderful service. The staff was SO nice. We often feel out of place at upscale hotels but everyone made us feel right at home and the history in all the pictures around the hotel was a great bonus.
Johnna
September 2022
At first glance the hotel made us feel we were in Europe! Beautiful architecture, amazing historic hotel! I only wish I knew how special it was prior to us staying there, as we did not eat any peanut butter soup! Lol next time. The man who brought up our room service was so professional. The room was so clean, so quiet, and the marble bathroom gorgeous! The view of the mountains was incredible. We will make the hotel Roanke a vacation destination for sure!
Lisa
Agustus 2022
Actually liked everything. This is a very large self facility that you really don't have to leave, food, drink and fun all in one spot. I do think there were spots where updates or maintenance will be required soon.
Armato
Juni 2023
Check- in person, Kylee was exceptional in giving us a room that saved us lots of money since the booked room was not ready upon our arrival. The 6th floor room was very quiet and comfortable. The main dining room room had super good servers, Craig & Skip were special and top-notch. The cooks made us some delicious omelets...thanks again.
Agnes
April 2022